Frequently Asked Questions

How quickly will I receive my photos and videos?

Standard photo galleries are delivered within 24-48 Business hours, and most videos are turned around in 48–72 hours. Rush delivery options are available — just let us know your timeline.

Can you create videos for social media or agent branding?

Absolutely. We offer agent-branded walkthroughs, vertical cuts for Instagram/TikTok, and optional agent intro/outro segments. Just let us know how you plan to use your video, and we’ll tailor the format accordingly.

Do you offer drone services legally?

Yes! All aerial work is performed by an FAA Part 107 certified drone pilot, ensuring compliance with airspace laws and safety standards. We also handle any necessary flight authorizations.

What areas do you serve?

We’re based in Southern New Hampshire and serve surrounding areas including parts of Massachusetts, Maine, and Vermont. Have a project outside of that? Reach out — we’re open to travel for the right job.

What’s included in your real estate photo package?

Our standard package includes HDR-edited interior and exterior photos optimized for MLS and social media. Every image is color-corrected, straightened, and delivered web and print-ready.

Do you offer additional services like virtual staging or twilight shots?

Yes. We offer a full suite of add-ons including virtual staging, twilight photography, floor plans, 2D site maps, and more. These can be bundled with photo/video packages or added individually.

What if the weather is bad?

We monitor weather closely and can reschedule at no extra cost if conditions aren’t suitable for outdoor or drone work.

How should the home be prepared for the shoot?

Homes should be clean, decluttered, and photo-ready. We’ll send a prep checklist once your shoot is scheduled.

Do you work with Airbnbs or vacation rentals?

Absolutely. We shoot short-term rentals, hotels, and commercial spaces with pricing customized per project.

Can you create content for social media?

Yes — we offer vertical video reels and short-form content optimized for Instagram, Facebook, and TikTok.

How do I receive my files?

You’ll get a download link via email to a Pixiset Gallery. Photos are provided in MLS-ready and high-res formats.

Can I make changes after delivery?

Yes — one round of minor revisions is included at no extra charge. Additional edits may incur a small fee.


What if the weather is bad?

We monitor weather closely and can reschedule at no extra cost if conditions aren’t ideal for outdoor or drone work.

How should the home be prepared for the shoot?

Homes should be clean, decluttered, and photo-ready. We’ll send a prep checklist once your shoot is scheduled.

Do you work with Airbnbs or vacation rentals?

Absolutely. We shoot short-term rentals, hotels, and commercial spaces with pricing customized per project.

Can you create content for social media?

Yes — we offer vertical video reels and short-form content optimized for Instagram, Facebook, and TikTok.

How do I receive my files?

You’ll get a download link via email to a Pixiset Gallery. Photos are provided in MLS-ready and high-res formats.

Can I make changes after delivery?

Yes — one round of minor revisions is included at no extra charge. Additional edits may incur a small fee.